Desktop/VDI Technician

December 23, 2021

Desktop/VDI Technician
University of South Carolina Upstate
Spartanburg, SC

Provides expert and creative solutions to customer issues (software/hardware). Provides technical support in the design, modification, installation and analysis of software systems or performs maintenance on computer hardware.

  • Assistance with projects.
  • Provide computer hardware and software support to faculty and staff primarily in their office or work space. Primarily troubleshooting, diagnosing and resolving personal computing problems.
  • Virtual Desktop Support and assistance with pool and lab support, communication with faculty/staff and students. Training courses conducted.
  • Documentation of support offered, inventory updated and accurate, Knowledge tutorials conducted.
  • Provide back up coverage on help desk.

Minimum Qualifications: Bachelor’s degree in Information Technology Systems; or equivalency. Successful background check is required.

Preferred Qualifications: Experience in an Ethernet network environment using TCP/IP is highly desirable. Experience in troubleshooting and supporting a Virtual Computing environment is highly desirable. Comp TIA A+ Certificate.

Salary: $34,331 – $37,585; Salary commensurate with education and experience.

For more information and/or to apply, go to:

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.