Manager, Database Development & Services

January 12, 2022

AgFirst Farm Credit Bank provides financing, as well as a range of technology and other services, to a network of agricultural lenders in the United States and Puerto Rico. Located on Main Street in Columbia, S.C., AgFirst is committed to providing a comfortable, inclusive work environment. We believe in investing in our employees so they can help lead our $37 billion company into the future. If you are looking to fuel your professional development and gain exposure in the field of Information Technology apply today!

The Manager, Database Development & Services manages a team of technical professionals who provide database administration, management, development, and consulting services. These responsibilities include resource allocation planning, administering work assignments and administering performance reviews. Manages and monitors production and project work to ensure quality of deliverables. Works closely with management to develop and manage the department budget. Assists management to develop and implement a staff training and development strategy and plan. Works independently under general direction, and acts as a coach and mentor to technical staff. Serve as the technical systems owner (TSO) for all database platforms within the Bank.

Duties and Responsibilities:

Manage Reliable, Available, Secure and Performing Systems

Ensure team promptly addresses and resolves high severity issues
Additionally, ensure that team is proactive in addressing potential issues
Ensure meet established service level agreements for customers
Ensure team creates systems that meet AgFirst security requirements
Manage Resources

Implement staff development program that ensures resources have the necessary skills to provide support
Expertise in planning, scheduling and delegating work in accordance with resource plans
Engage in proactive resource planning to ensure team can meet both project and non-project work commitments
Act as a custodian of AgFirst assets, lower operating costs
During budget planning sessions, assist management to create well documented budget projections for the upcoming year
Manage expensive within approved budget
Performs periodic and annual performance reviews of managed resources
Project Management Leadership

Ensure team follows AgFirst project processes and guidelines
Effectively plan and manage project commitments
Proactive in managing project risks and issues
Ensure project deliverables (Business Cases, SOWs, Status Reports, Technical Specifications, Work Plans, etc.) are of high quality and created in a timely fashion
Effectively communicate project status and issues to management. In particular, keep manager informed regarding key project issues
Take a leadership role in coming up with solutions to project issues
Implement approaches such as bottom up estimating to ensure cost and duration estimates are accurate within established tolerances
Stay well informed regarding team initiatives
Effectively manage project requests. This includes communicating and meeting expectations regarding the completion of the business case for the project request

Bachelor’s Degree in Computer Science or equivalent
5 years as IT leader
Manage delivery of technology systems and services
Staff leadership and develop
Project planning, execution and risk management
Coordination of competing demands
10 years IT, or other applicable work experience in areas of:
Implementing and supporting database systems or business applications / processes
Analyzing complex business requirements and transforming them into working solutions
Detailed technical knowledge of database administration
Firm understanding of Microsoft and Oracle database technologies
Effective group presentation skills
Complex solution analysis and design
Effectively manages competing demands
Ability to build and manage an effective team