Priority One Security announces new customer experience

June 25, 2024

New enhanced user website provides an experience for customers

Regionally based Priority One Security is announcing the launch of its new website and a comprehensive rebranding of its services, signaling a significant commitment to enhancing its digital presence and aligning its offerings with its ever evolving industry standards of technology.

The newly launched website is designed to generate new business, enhance the customer experience, and define Priority One Security’s total range of services. With improved navigation and more engaging content, the website aims to attract potential clients to its various Residential and Commercial products and services. We offer many additional services such as Vehicle Gates & Entry Systems, Home Network Solutions, Smart Home & Automation Solutions, and Commercial AV Solutions. The customer experience is expanded.

The new website now offers features such as online bill payment, service and sales requests, and account history reviews. Additionally, a Resource Page has been added, featuring How-to Videos, manual downloads, popular app links, and a section listing alarm ordinances by municipalities to help customers stay current with their alarm permits. This strategic update demonstrates Priority One Security’s commitment to innovation and customer satisfaction. Furthermore, Priority One has implemented additional customer support features including text and email confirmations. Customers will now receive notifications confirming service appointments and tech enroute notifications, informing them when a technician is on the way.

“The new website has been a large project that included feedback from our sales team and customers,” shared the VP of Sales & Marketing, Bill Francis, Jr. “We are excited to share the news with all of our customers and see how consumers engage with our new features.”
This rebranding and digital enhancement reflects Priority One Security’s dedication to staying at the forefront of technology, the security industry, and continually improving the customer experience.

 

About Priority One Security

For over twenty years, families and businesses across the Southeast have trusted in Priority One Security to keep their homes and businesses protected and connected. Offering personalized service that routinely goes above and beyond, Priority One leverages today’s technology and utilizes the highest quality products from trusted brands. Learn more about Priority One Security by calling 888-407-SAFE or by visiting www.Priority1Security.com.