Entrepreneurial Secrets: The incredible power of thank you.
April 13, 2017
By Jerry Bellune
We talked about memorable experiences last week.
These are proven strategies you, too, can use.
If you missed it, email [email protected]
I’ll be glad to send you a copy.
Here are four more strategies for you.
- Send thank-you notes. Do it every day.
We all know to do this, Practicing it is harder,
Think of the last hand-written note you received.
The writer was specific about what she wrote.
I say ‘she’ as women are better at this than men.
Our 3.5” x 8.5” card fits easily into a No. 10 envelope.
It simply has our logo at the top and room to write.
Before going home, review who you saw today.
What ideas did they share? What did they buy?
What benefit or value did they give you.
Sit down and write those cards thanking them
Don’t do it by email. Hand write and mail it.
Peter Drucker sent 12 thank-you cards every day.
He attributed much of his success to the practice.
It will encourage you to get others people’s cards.
- Return phone calls promptly. Right now.
Many people don’t return calls or call days later.
When you do, you gain a distinct advantage.
People respect those who do and appreciate it.
It’s like doing what you say you will do.
- Under-promise and over-deliver.
All of us know this. Practicing it is harder.
Be accessible. Show customers you are available.
You are willing to help them with their problems.
Be open and meet their needs and wants.
Be credible. Establish trust right away.
If not, they write you off and go to your competitors.
- Appearance counts. Perception is reality.
Prospects judge you by the way you look.
Don’t over dress or under dress.
Dress the way your prospects and clients do.
Special offer for MidlandsBiz readers:
A free one-year Marketing Ad-Visor subscription.
This is a $49-a-year value with my compliments
Call Ashley or Rose for details at 803-359-7633.
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Next: The incredible power of touch.
Want to share this with a friend? Be my guest.
We only ask that you tell them where it came from.
Invite them to send me their email address.
They can reach me at [email protected]
I’ll email this strategy letter to them each week.
©2017 The Bellune Company, Inc
Neither MidlandsBiz.com nor The Bellune Company, Inc. makes any warranty as to the results that may be achieved from using this information. ©2015 The Bellune Company, Inc. All rights reserved. Requests for permission to reprint or circulate may be obtained by emailing [email protected]
