Interim HealthCare promotes two longtime employees to executive leadership team
July 29, 2024
Interim HealthCare, a leading provider of home healthcare, hospice, and personal care services in the South Carolina Upstate, Midlands, and Bluffton areas, recently promoted two longtime employees, Crystal Adams and Kiersten Colovin. Adams has been named Vice President of Human Resources, while Colovin takes on the role of Vice President of Experience, Insights, and Innovation. In their new roles, they will work with the executive leadership team to direct and oversee all aspects of strategic growth and operational excellence within the agency.
Beth Landry, CEO of Interim HealthCare, expressed her enthusiasm for the promotions, stating, “Crystal and Kiersten have been invaluable assets to our team throughout their years with the company. Their dedication and leadership have played a crucial role in our growth and success. I am excited for our employees, clients, and patients to benefit even more from their expertise and innovative approaches.”
Crystal Adams: Vice President of Human Resources
Adams, a 14-year company veteran, began her career at Interim HealthCare as a staffing recruiter before moving into the role of Benefits Specialist. In 2015, she assumed the position of Human Resources Director, where she played a pivotal role in the significant growth of the company’s staff, which now employs over 700 field and office staff members. Adams has also been a key player in Interim HealthCare being named a South Carolina Top Workplace seven times. This recognition is particularly meaningful, as it is solely based on employee feedback and highlights Adams’ commitment to fostering a workplace where employees are engaged, motivated, and fulfilled.
In her new role as Vice President of Human Resources, Adams will continue to lead the HR team while focusing on new strategies to enhance employee satisfaction, implement comprehensive training programs, and recruit top talent. Her leadership will be instrumental as the company expands its services into new territories in the SC Lowcountry and Atlanta, Georgia, a move that promises exciting opportunities and growth. “My 14-year journey with Interim HealthCare has been immensely rewarding. I am eager to continue discovering new ways to enrich the lives of our team members, which will undoubtedly lead to even better care for our patients and clients,” said Adams.
Kiersten Colovin: Vice President of Experience, Insights, and Innovation
Kiersten Colovin has over a decade of experience in the healthcare industry, most recently serving as Vice President of Operations at Interim HealthCare. Additionally, she currently serves as the Chair of the SC Home Care and Hospice Association Board of Directors. Prior to her role at Interim, Colovin was the Director of Care Partnerships at the Care Coordination Institute. In her current position, she has been responsible for providing strategic direction and operational oversight for home health, hospice, and personal care services while leading operational expansion efforts throughout South Carolina. Her areas of expertise include operational and financial management, population health management, quality improvement, and team development.
“I am excited to leverage my background in strategy and operations along with my passion for innovation and digital solutions to drive experience and share insights on the impactful work of our team in the communities we serve,” said Colovin. “At Interim, we are dedicated to delivering exceptional care, and I look forward to collaborating with our leadership team to enhance the overall experience for patients, employees, payors, and referral sources. By harnessing data-driven insights, we can demonstrate the impact of our services. We are continually seeking new ways to improve our offerings, and I am proud to lead efforts that elevate the care we provide.”
In her new role, Colovin will develop comprehensive consumer experience strategies aligned with the organization’s mission and goals, while collaborating with cross-functional teams to deliver exceptional experiences across the customer journey. Her responsibilities also include fostering a company-wide culture of innovation, effectively utilizing data insights with payors, and maximizing digital solutions to craft compelling patient stories that resonate with audiences.
While locally owned and operated, Interim HealthCare is part of the national Interim HealthCare network of more than 400 locations. The agency has served the Upstate of South Carolina for over 45 years and has recently extended its reach to the Midlands and Bluffton areas. Interim is currently in the process of expanding its hospice services to Atlanta, Georgia, which comes on the heels of being recognized as the 2024 Hospice Patient Satisfaction Award recipient among all franchises of Interim HealthCare Inc.
For more information, please visit the company’s website: http://www.interimcares.com.
About Interim HealthCare of the Upstate
Inspirium Health, LLC (dba Interim HealthCare) has delivered high-quality, in-home healthcare to the communities of South Carolina since 1979 with the mission of “honoring God through the enrichment of human life.” Interim HealthCare is the recipient of many top industry benchmarks denoting in-home healthcare provided at the highest quality. The company provides the full continuum of care – telehealth, personal care, skilled home health care, and hospice services.
