Assistant Director of Auxiliary Services

The Assistant Director of Auxiliary Services directs the day-to-day business operations and activities for Auxiliary Services units that include but are not limited to: Campus Mail Center, Spirit Store, Textbooks and Facility Rentals. The primary role of this position is to deliver outrageous service while supporting the financial goals of the department.

Reports to Director of Auxiliary Services.

Primary Duties:
Oversees the daily operations of PC Mail Center & Scotsman’s Corner, textbook program and campus facility rentals.

Operations include but not limited to:

• Promote the online textbook program and organize buyback and ordering events.
• Provide leadership to the PC Mail Center and Spirit Store to achieve revenue budgets and identify cost saving measures while upholding the College’s commitment to “Outrageous Service”.
• Keeps accurate retail inventory levels to support budgeted sales at multiple locations and virtually.
• Promotes College facilities to off campus clients in efforts to drive revenue through daily fees and catering.

Departmental Duties:

• Creates and implements promotions through Scotsman’s Corner’s campus location, game shops, social media and website including drop ship items, diploma frames and custom items.
• Prepares or coordinates preparation of month end financial and administrative reports for the Business Office. Participates in the inventory process.
• Explores opportunities in each unit for both expanded services to exceed student expectations and increase revenue.
• Assists in supervising and training auxiliary service employees, maintaining point-of-sale system, operating cash registers.
• May serve on various department and College committees.
• Other duties as assigned.

Knowledge, Skills and Abilities:

Experience with social media, computer-based software and Microsoft applications.
Ability to work independently.
Effective communication, creative thinking and problem-solving skills.
Ability in establishing and maintaining effective working relationships.
Capable of working in an active environment with prolonged time of standing / walking and lifting items weighing up to 25 pounds.

Working Environment:
Activities are performed in multiple working environments including; office, retail, postal and customer service setting.

Required Qualifications
Bachelor’s degree in business administration, or related field

Three (3) years of administrative/operational experience which includes one (1) year of supervisory experience

OR: any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Preferred Qualifications
Bachelor’s degree in business administration, or related field

Three (3) years of administrative/operational experience which includes one (1) year of supervisory experience