Reaching 13-year milestone takes stellar company culture and innovation for Greenville-based InvestiNet
May 14, 2024
InvestiNet says developing technologies that deliver added humanity and efficiency to debt collection is a key to their success
Greenville’s InvestiNet, founded in 2011, is pairing its 13th anniversary with a celebration of returning humanity back to the debt collection space. Based in the Poe Mill neighborhood, InvestiNet has invested heavily in building technological solutions that deliver added fairness, savings, customization and cooperation to those struggling to repay consumer debt.
“Our commitment to innovate drives us to continually explore new ways to better serve our clients,” said Brice Smith, founder and CEO of InvestiNet. “At its core, technology is about helping ensure that the collections methods we use are effectively assisting us to meet our compliance obligations, but we also use tech to better provide humane and helpful service during the collections process.”
InvestiNet’s success is attributed to their dedication to fostering a “people-first” culture, which has led InvestiNet’s employer of choice designation. The company has also created an environment of empathy and understanding for its customers and clients. In 2023, InvestiNet was recognized nationally by ACA International, the leading association in the accounts receivable management industry, as one of the Best Places to Work in Collections. In addition to other employee benefits, InvestiNet matches dollar-for-dollar any contribution employees make to 501(c)(3) non-profit organizations, totaling $1.1 million.
InvestiNet – self-dubbed a full-service collections network – has built a reputation within the industry for providing remarkable service in debt resolution practices, combining its patented technology solutions with a strong focus on positive company culture and compliance while also doing good in the Greenville community.
Smith added, “the term ‘collections agency’ doesn’t fit what InvestiNet does because it often conjures a preconceived idea of what it means to collect a debt, and we don’t collect debt in traditional ways. ‘Full-service collections network’ better reflects our breadth of services, and it conveys that what we’ve built is special and only possible because of our network of people and the culture we all have fostered.”
Additionally, InvestiNet has a history of community involvement, having previously engaged with the local Poe Mill neighborhood by commissioning a mural for their office and inviting the members of the Poe Mill neighborhood to participate in its completion. InvestiNet plans to build upon their community involvement with the launch of Poe Mill Music, a community-focused music initiative and event space opening in late 2024.
About InvestiNet
Firmly rooted in a commitment to innovation, compliance, and empathy, InvestiNet is a full-service collections network that specializes in helping creditors improve yield on delinquent accounts throughout the entire collection account life cycle – from early delinquency to post-judgment. InvestiNet is SOC 2-certified and works with lending institutions, including banks, FinTech firms, and service providers, to ensure their accounts receivable goals are met while offering personalized and empathetic solutions to its customers. Learn more at InvestiNet.com.
