Project Management Office (PMO) Manager

AgFirst Farm Credit Bank provides financing, as well as a range of technology and other services, to a network of agricultural lenders in the United States and Puerto Rico. Located in a high-tech high-rise on a revitalized Main Street in Columbia, S.C., AgFirst is committed to providing a comfortable, inclusive work environment. We believe in investing in our employees so they can help lead our $35 billion company into the future. AgFirst is seeking a Project Management Office (PMO) Manager.

The PMO Manager is the steward of Bank’s Project Portfolio Plan in support of project governance standards required to skillful monitor project execution and delivery. This position permits autonomy and independence, self-reliance, and demands the ability to independently manage the resolution of operational and technical issues that may impact projects. The PMO Manager supports Business and IT leadership by leading efforts and developing strategies to manage the entire life cycle of initiatives to deliver the organization’s goals and objectives. The PMO Manager manages internal and external people that support Business and IT Leadership for communications, reporting, and the performance of initiatives. PMO Managers must understand the Bank’s commitments, determines the best strategies possible for use of all internal and external resources required to deliver portfolio programs and identifies, and assists in the prioritization of initiatives. Generally, the PMO Manager is a valued expert expected to deliver high quality, accurate results, while efficiently maintaining and enhancing existing organizational systems and standards.
Duties and Responsibilities:
• Lead a team of Project Managers, Scrum Masters, and Project Coordinators to deliver a prioritized set of projects in line with operating group strategies
• Responsible for hiring and onboarding team members, defining the department organizational chart and conducting performance reviews
• Provide program leadership, communication, organization, coordination, and project governance quality assurance of active projects
• Coach and mentor team members on best practices and quality
• Provide training plans and opportunities for staff career growth
• Align the appropriate resource to the value stream
• Monitor the effectiveness of team members assigned to projects and take immediate action to mitigate issues
• Assist, support, and contribute to the preparation of written and verbal communications to Senior Leaders or key stakeholders
• Collaborate with Product Managers, Product Owners, key stakeholders, and Executive Committee members to monitor and ensure adherence to the commitments defined in the Business Plan and Business/IT roadmaps
• Collaborate with Stakeholders to identify future PMO needs and provide required planning support at the portfolio level
• Plan and facilitate Enterprise quarterly planning across Scrum, Kanban, and Waterfall teams
• Analyze financial data across the portfolio as well at the individual project level
• Develop, provide, or enable the appropriate reporting on Portfolio and Project level financials to Senior Leaders and other department managers
• Create and document PMO Governance and Operational procedures
• Provide data-driven reports on department progress and make viable recommendations for the improvement of the department

Requirements:

• Master’s Degree or higher
• 10+ years managing enterprise software development projects
• 5+ years working in a PMO office or managing a team of at least five direct reports
• Certified Scrum Master, Certified Product Owner (PMP Preferred)
• Experience with agile and scrum software development methodologies
• Expert level Microsoft Office skills, such as MS Word, Excel, PowerPoint, and Project
• Experience using Project Portfolio Management Tools, such as Azure DevOps, Jira, or Clarity PPM
• Proven experience managing customer expectations and client relationships
• Proven success with mentoring and coaching
• Display strategic thinking skills and creative problem-solving abilities
• Excellent verbal and written communication skills
• Experience recruiting and training new employees
• Reliable, self-motivated, ability to multitask, approachable, and fair