Tips on Doing Business in Canada

By Deborah O’Connor

 

Doing business in Canada is not very different than doing business in the US. The French province of Quebec has a different value system than the rest of Canada in that it is less open. Canadians in general are analytical and seem to prefer objective information over subjective. There are many positives regarding doing business in Canada: language, distance, and customs being some of them. Here are some tips to help you navigate the business market in Canada.

 

• Being punctual is of utmost importance. Definitely be on time for all business meetings. French-speaking areas are not as strict about this, but you, as a visitor, must always be on time.

• Canada spans six time zones, so be careful and exacting in making sure your schedule is correct and that you are dressed appropriately and warmly.

• Mornings seem to be favored for business appointments in cities, but the business lunch is also popular.

• The standard space between you and your partner should be two feet. They feel uncomfortable standing any closer, and do not practice the expansive gesturing we seem to embrace in the US.

• English-speaking Canadians expect direct eye contact, a firm handshake, and an open and friendly manner. Despite these similar actions in the US, it is of utmost importance not to come off as an arrogant and overbearing boorish person from the US.

• Business cards are presented in Canada, though not handed out like candy as in the US. It is more meaningful. If you are doing business in Quebec, the back of your card should be in French and you are expected to mention your academic qualifications.

• To show respect use titles with the last name, such as Dr. Brown. Continue to use this name unless you are otherwise told to change it.

• Conservative business attire is best in the city, men in dark suits and tie and women in dark suits skirts or dresses.

• Invitations to a Canadian home are infrequent. However, if you are invited be sure to bring a gift of liquor, flowers, or candy. Modest, non-showy gifts are best in Canada.

• Business gifts are given after you close a deal and should be opened immediately and shown to everyone.

• With a little forethought and planning, your business trip to Canada can be a great success.

 

While these tips aren’t very far from American etiquette, they can make all the difference in your business dealings.

 

 

Please feel free to send questions to Deborah at: www.successfulimage.biz.

She will answer them in her weekly column.

 

 

Deborah O’Connor is a social strategist and founder and president of Successful Image LLC with offices in Columbia and Atlanta. She offers training and seminars on image management, workplace etiquette, and social skills necessary to succeed in life professionally and personally. Contact at:  [email protected]        www.successfulimage.biz