SC Launch Inc. announces investment in Members HQ
October 23, 2025
SC Launch Inc., the investment affiliate of the South Carolina Research Authority, has invested $300,000 in Members HQ. The Charleston-based company has developed a software platform that enables health plan administrators to bring consumerism to healthcare.
Pictured (left to right): Kevin Eichelberger, SCRA Investment Manager, Chad McMahon, Members HQ Founder and CEO. Photo credit: SCRA
Members HQ became a SCRA Member Company in October of 2023 and an SC Launch, Inc. Portfolio Company when it received this investment.
SCRA Investment Manager Kevin Eichelberger said, “Third-party administrators rely on fragmented point solutions to create the experience they deliver to consumers. Members HQ replaces that complexity with a unified platform, resulting in a seamless member experience. Their ability to embed plan intelligence directly into the member journey is a game changer for engagement and cost efficiency.”
“We are thankful for the partnership of SCRA and SC Launch, Inc. Their belief in our mission gives us the financial support needed to continue growing our services and market footprint,” said Members HQ Founder and CEO Chad McMahon. “Today’s healthcare market is decades behind when it comes to the consumer experience. Members HQ changes that by unlocking the value of data managed by health plan administrators.”
“Members HQ makes healthcare decision-making easier for consumers, leading to better employee loyalty and more affordable healthcare for employers,” said SC Launch Inc. Executive Director Matt Bell. “We look forward to their next success milestones.”
The Members HQ platform enables members to more effectively engage with their health insurance benefits, including claims, deductibles, out-of-pocket expenses, and other relevant details. They can also find doctors and facilities using price and quality data, access pharmacies, and engage with virtual care. For administrators, the platform enables them to better serve their health plan customers by controlling healthcare costs through better member guidance.
Established in 2006, SC Launch Inc. is the investment affiliate of the South Carolina Research Authority. The independent, nonprofit corporation provides convertible loans and investment funding to qualifying SCRA Member Companies. The returns on this funding provide the resources for additional investments in next-generation technology startups.
Chartered in 1983 by the State of South Carolina as a public, nonprofit corporation, South Carolina Research Authority fuels the state’s innovation economy through the impact of its comprehensive services to technology-based startups, academia, and industry. SCRA provides funding and support to accelerate the growth of academic startups; high-quality lab and administrative workspaces; facilitation and funding for partnerships between and among industry, startups, and academic institutions; assistance and funding for the relocation of technology-based companies to South Carolina; and coaching and funding for startups that may also receive investments from its affiliate, SC Launch Inc.
