APGA Congratulates Fountain Inn Natural Gas for Operational Excellence

August 2, 2022

The American Public Gas Association (APGA) presented Fountain Inn Natural Gas with the prestigious APGA System Operational Achievement Recognition (SOAR) for excellence in operating its natural gas utility. Public natural gas systems are entrusted by their customers to deliver clean and affordable natural gas through a safe and reliable distribution pipeline system. To accomplish this mission, a forward thinking natural gas utility constantly strives to improve its operating capabilities, overcome challenges and adapt to its changing environment.

Out of approximately 750 APGA members, Fountain Inn Natural Gas was selected for SOAR level Bronze by its peers on the APGA Operations and Safety Committee. The selection was based on demonstrated excellence in the four areas of system integrity, system improvement, employee safety, and workforce development.

System integrity refers to the natural gas distribution system performing its overall intended function safely, efficiently and effectively—distributing energy to all customers without being degraded or impaired by its internal or external environment. System improvement refers to keeping the natural gas system well maintained and up-to-date through a self-improvement program that includes both an eye on the future through research and development, technology integration and a commitment to system improvement programs. Systems that exhibit excellence in employee safety include adopting a safety program that includes policies and procedures for education involvement and accountability for all employees, as well as tracking safety performance. Lastly, workforce development focuses on creative recruitment, training, education and development practices that provide a return on investment through increased employee loyalty, motivation, safety and productivity.

APGA President and CEO Dave Schryver remarked, “Fountain Inn Natural Gas was highly rated in all four areas that are required of SOAR. Fountain Inn Natural Gas consistently demonstrates a commitment to providing natural gas safely and efficiently to all those in their community and as such, serves as a model for all other natural gas utilities in the country. APGA is proud to recognize [your natural gas utility] and is confident in their continued success.”

Fountain Inn Natural Gas was one of fourteen SOAR recipients recognized in 2022, joining the 43 previous SOAR award recipients. The system also received a plaque signifying Fountain Inn Natural Gas commitment to and achievement in excellence in operating a natural gas utility system. APGA looks forward to recognizing [your natural gas utility] at its Annual Conference in Minneapolis, Minnesota in July.

APGA is the national association of municipally and publiclyowned local distribution systems. There are about 1,000 public gas systems serving more than 5 million customers. These public gas utilities are notforprofit retail distribution entities that are owned by, and accountable to, the citizens they serve. They include municipal gas distribution systems, public utility districts, county districts, and other public agencies that have natural gas distribution facilities.