Benjamin Franklin Plumbing Greenville wins 2024 Franchise of the Year for Customer Excellence
March 27, 2025
Benjamin Franklin Plumbing Greenville has been honored as the Franchise of the Year 2024, a distinguished recognition announced at the national Benjamin Franklin Plumbing conference on February 23, in Dallas, Texas. Chosen from over 334 franchise locations nationwide, the Greenville branch received this top accolade for its outstanding dedication to customer satisfaction, operational excellence, and community leadership.
The award recognizes Benjamin Franklin Plumbing Greenville’s standout performance in key areas such as customer service, community involvement, employee retention, peer engagement, year-over-year growth, and overall operational excellence. For residents of the Upstate, this national recognition brings the assurance that one of the most dependable and highest-performing plumbing companies in the country is right in their own backyard. “This award isn’t just a company win—it’s a win for our entire community,” said Hallam Cottingham, owner of Benjamin Franklin Plumbing Greenville. “”Our customers can always count on a professional, highly skilled plumber who respects their time, delivers exceptional workmanship, and stands behind every service with industry-leading warranties and a 100% satisfaction guarantee.”
The Greenville team attributes its success to a deeply rooted culture of professionalism, daily training, employee growth, and a customer-first mentality. Every technician is trained not only in technical skill but also in delivering a world-class customer experience. Whether it’s a minor repair or a whole-home water filtration system, each service call is treated with urgency, care, and integrity.
This recognition reinforces Benjamin Franklin Plumbing Greenville’s status as a leader in both the plumbing industry and the broader home service sector. The company continues to raise the bar for what customers should expect when they invite a service professional into their home.
About Benjamin Franklin Plumbing
Benjamin Franklin Plumbing values hard work, education, and community spirit. As a trusted plumbing service provider in Greenville County, we take our responsibility to homeowners and businesses seriously, delivering top-quality plumbing solutions with professionalism and integrity. Our expert team provides a full range of plumbing services, including installations, repairs, and maintenance, ensuring precise results and complete peace of mind. We respect our customers’ time and take pride in our reputation as the punctual plumbers. Learn more at www.benfranklinplumbinggreenville.com, Facebook, X, Instagram, LinkedIn, and HomeAdvisor.
