Comcast to build Customer Experience Center of Excellence in North Charleston

80,000-square-foot facility on 17 acres key part of Comcast’s nationwide customer experience transformation

CHARLESTON, SC – Comcast announced today that it is establishing a new customer service and technical support Center of Excellence in Charleston County. The $21.4 million facility will house more than 550 new employees.

These employees will specialize in providing support for Comcast customers who have the X1 entertainment operating system, high-speed Internet and digital telephone services.

Situated alongside Interstate 26 in the Ingleside Plantation development, the new 80,000-square-foot facility is anticipated to be fully operational in the second half of 2016. The new facility will be located at 3450 Ingleside Boulevard near U.S. Route 78 in North Charleston.

With today’s announcement, Comcast will eventually employ more than 800 local employees. In addition to the new center, Comcast also operates a 5,000 square-foot Xfinity Customer Center in North Charleston that opened in January 2015.

Comcast has made hundreds of millions of dollars’ worth of investments in its technology, its employee base, and in bridging the digital divide in greater Charleston.

Hiring for the new jobs is expected to begin in the second half of 2016. Those looking to join the Comcast team should visit the company’s careers page online. For more information on the company, visit www.corporate.comcast.com.

“By bringing more than 550 new jobs to North Charleston, Comcast continues to support the region’s robust economic development while making great strides to improve the customer experience. Today’s announcement marks an exciting new chapter in our positive and long-standing partnership with the Charleston community.” -Comcast Regional SVP Doug Guthrie

“Congratulations to Comcast as they launch this exciting new facility in North Charleston. The quality of workforce is ultimately the greatest test of a community’s economic success and viability. Comcast is a world-class communications company, and they have again given us their solid vote of confidence. Charleston County will partner with the company, along with the State of South Carolina and the City of North Charleston to ensure their continued success.” -Charleston County Council Chairman Elliott Summey

“There are few companies with the robust, worldwide brand recognition of Comcast, and today, we can proudly say that they are expanding their presence in the City of North Charleston by committing to more than 550 jobs. Not only will Comcast employ hundreds in our community, but they will be a catalyst within the greater Ingleside development, furthering economic development in that portion of the City. For that, we are thankful. We proudly welcome Comcast to North Charleston and commit to remaining a city that exemplifies business friendliness. ” -City of North Charleston Mayor Keith Summey

FIVE FAST FACTS

• Comcast is establishing a new customer service and technical support center in Charleston County.
• $21.4 million facility to create more than 550 new jobs.
• To house its new operations, the company is constructing an 80,000-square-foot facility alongside Interstate 26 in the Ingleside Plantation development.
• Comcast is a global media and technology company with two primary businesses – Comcast Cable and NBCUniversal.
• Those looking to join the Comcast team should visit the company’s careers page online.

About Comcast Cable

Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. Visit www.comcastcorporation.com for more information.

About S.C. Department of Commerce

As South Carolina’s leading economic development agency, the Department of Commerce works to recruit new businesses and help existing business grow. Commerce has recruited world-class companies to South Carolina such as BMW, Boeing, Continental, Giti Tire, LPL Financial Holdings, Mercedes-Benz Vans, Toray and Volvo Cars and also supports startups, small and existing business, innovation and rural development initiatives. Commerce partners with the S.C. Technical College System via readySC to support workforce training and recruiting, and with the S.C. Department of Employment and Workforce, which provides worker training and employment opportunities within the state. IBM-Plant Location International reports in 2012, 2013 and 2015 ranked South Carolina first in the nation for attracting jobs through foreign investment. The state won the Gold Shovel Award and the Project of Year Award from Area Development magazine in 2012, 2014 and 2015. For more information, visit www.SCcommerce.com.

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