Deborah OConnor September 23, 2013

Many of us work in cubicles and it can be a challenge. The biggest issue is a lack of privacy, but with some well-directed advice, your work life can be business-oriented and productive.

•    Privacy is the biggest issue. Do not enter another person’s cubicle unless invited. Do not interrupt someone on the phone or someone who is deep in thought. They are obviously busy and you can always check back with them. Do not establish eye contact if you would prefer not to be interrupted.

•    Loud voices interrupt working minds. Don’t stand around cubicles and carry on a conversation. Do not use your speaker-phone in your cubicle, it will interrupt others. Don’t discuss confidential matters in your cubicle because you will be overheard. Remember that everything you say makes an impression on your co-workers.

•    Keep life in your cubicle businesslike. Do not make or take personal telephone calls during the workday. If there is an urgent matter at home or with family, step outside into a private area. Others are trying to work and may not be at all interested in your personal life, or they may be way too interested.

•    Do not make your cubicle a mini-cafeteria. Keep eating and snacking to a minimum, as smells do carry and can be offensive to others.

•    Your cubicle is a reflection of you. Keep it clean, neat, and orderly. Because you spend so much time in your cubicle, you may be tempted to over-do the decorating. Try to keep it in balance, though, because it is your workplace and you want the message to be professional.

•    Manage your time effectively. Don’t let interruptions manage you. Be proactive and let people know when you are available. Answer questions in a business-like manner and encourage others to do the same. When someone enters your cubicle, stand and greet them rather than inviting them to take a seat. Many times you can answer a question quickly and get back to work.

•    Manage cubicle lurkers. There are always colleagues who hover around your cubicle and seem to waste your time. How do you handle this? Acknowledge the person with a smile as you enter, but continue to your desk. Do not initiate a conversation. If you do, they will probably follow you in. Start working, making phone calls, etc., and hope the person understands that you are busy. If they continue to bother you, simply ask if you can continue this conversation later, as you have a deadline and have to get back to work.

Working in a cubicle can be productive if you set guidelines and stick to them. Be firm, be consistent, and you will set an example of productivity.

Deborah O’Connor is a social strategist and founder and president of Successful Image LLC with offices in Columbia and Atlanta. She offers training and seminars on image management, workplace etiquette, and social skills necessary to succeed in life professionally and personally. Contact at:  [email protected]        www.successfulimage.biz