EarthLink Launches New ‘Complete’ Business Product Suite
December 13, 2011
Nationwide Voice and Data Coverage Now Available from EarthLink
ATLANTA, GA – December 12, 2011 – EarthLink, Inc. (NASDAQ:ELNK), a leading IT services and communications provider, todayannounced the nationwide launch of its new EarthLink Complete suite ofbusiness voice, data, and Internet solutions. Now available in everystate in the continental U.S., the Complete line integrates leading-edgehosted Voice over IP applications and private MPLS networks withequipment, mobile and security offerings to provide businesses with afully customizable communications portfolio leveraging EarthLink’sexpansive network and state-of-the-art secure IP infrastructure.
This new core offering provides the flexibility to use a blend ofaccess technologies for connectivity, including DSL, T1 and Ethernet,all of which provide Quality of Service (QoS). This is a keydifferentiator, as EarthLink can customize a private multi-locationnetwork, prioritize network traffic utilizing multiple accesstechnologies to meet the customer’s specific requirements and guaranteecritical network performance.
EarthLink Complete offers customers many benefits including theconvenience of bundling all services and locations on a single bill froma single provider. EarthLink Business account teams will work withcustomers to design and implement voice and data solutions to addresscritical business and infrastructure needs including business continuityand security.
“I attended a sales training event for EarthLink’s new connectivityplatform earlier this fall and the excitement in the room was palpable,”noted Zeus Kerravala, analyst with ZK Research and a Yankee Groupaffiliate. “The company is creating a unique platform with an IPfoundation, combining voice and data services while leveraging multipleaccess methods to create differentiated communication solutions forcustomers from the mid market to the larger enterprise. EarthLink isclearly delivering on its integration and product roadmaps with thislaunch and I look forward to additional releases in 2012 as theycontinue to expand into the managed services arena.”
The product suite includes EarthLink Complete Data, EarthLinkComplete Voice, EarthLink Complete Security, EarthLink CompleteEquipment, and EarthLink Business Mobile.
“EarthLink Complete dramatically expands our ability to offerorganizations of all sizes a single-source, comprehensive solution andthe scalability features to keep pace with today’s dynamic businessenvironment,” said Rolla P. Huff, EarthLink Chairman and Chief ExecutiveOfficer. “We made sizeable network investments earlier this year tosupport this new nationwide product offering and we believe EarthLinkComplete, paired with our personalized support, will empower businesscustomers and deliver the freedom they need to focus on their corebusiness.”
In addition to offering an extensive array of connectivity options,another primary differentiator is the new, secure myLink customerportal. An indispensible tool that provides a centralized on-demandgateway to each EarthLink Business account, myLink empowers customerswith a wealth of self-service applications, reporting and managementfeatures 24/7.
EarthLink Complete Voice and EarthLink Complete Data deliver local,long distance, toll-free and integrated Internet and data services usinga fully customizable range of methods, including line side, hosted, PRIand SIP, and a full range of access types, from T1 and DSL to Ethernetand wireless.
EarthLink Business Mobile can integrate an enterprise-class mobilevoice and data solution for customers, with hosted email services,multimedia capabilities and leading-edge devices from topmanufacturers.
EarthLink Complete Equipment offers phone systems, data switches,routers and integrated access devices that drive efficiencies in today’scommunications applications, including IP telephony and messagingsolutions, equipment-enabled converged voice and data networking andcontact center solutions.
EarthLink Complete Security offers a portfolio of IT Risk Managementand outsourcing services that help customers meet business goals whilereducing IT security risks. EarthLink operates state-of-the-art Tier IVdata centers attached to its fiber network and an advanced SecurityOperations Center (SOC) staffed by certified Security Engineers.
The EarthLink Complete suite is now available nationwide via thecompany’s network of more than 75 local sales offices, by calling855-352-2731 or visiting earthlinkbusiness.com.
About EarthLink
EarthLink, Inc.
(NASDAQ: ELNK) is a leading IT services, network andcommunications provider to more than 150,000 businesses and over onemillion consumers nationwide. EarthLink empowers customers with managedIT services including cloud computing, data centers, virtualization,security, applications and support services, in addition to nationwidedata and voice IP services. The company operates an extensive networkincluding 28,000 route fiber miles, 90 metro fiber rings and 4 securedata centers providing ubiquitous IP coverage across more than 90percent of the country. Founded in 1994, the company’s award-winningreputation for both outstanding service and product innovation issupported by an experienced team of professionals focused onbest-in-class customer care. For more information, visit EarthLink’swebsite www.earthlink.net.
