GSP recognized as Best Small Airport in North America by customers in 2024
March 11, 2025
Spartanburg International Airport (GSP) continues its legacy of excellence, securing top honors in the Airport Council International’s Airport Service Quality (ASQ) awards. This marks the third consecutive year that GSP has been recognized for its outstanding performance in providing exceptional service to passengers.
Greenville-Spartanburg International Airport (GSP) was recognized with five awards.
- Best Airport of 2-5 Million Passengers in North America
- Airport with the Most Dedicated Staff in North America
- Easiest Airport Journey in North America
- Most Enjoyable Airport in North America
- Cleanest Airport in North America
The Airport Service Quality program is the world’s leading airport customer experience measurement and benchmarking program. The ASQ Departures program measures passenger satisfaction from arrival at the airport campus to aircraft departure. It takes the whole airport community to ensure the passenger experience is safe, secure, efficient, and convenient. These honors are particularly meaningful because they are based on direct feedback from travelers, representing the highest recognition for service quality in the aviation industry.
“Flying through Greenville-Spartanburg International Airport is more than just a journey; it’s a carefully crafted experience,” said Justin Erbacci, Director General ACI World. “Your success in the Airport Service Quality (ASQ) Awards highlights your team’s ability to make every passenger’s trip memorable and enjoyable.”
GSP President and CEO Dave Edwards said, “At GSP, we are honored to once again receive all five of the awards offered through the ASQ program. This recognition is reflective of our dedication to prioritizing the passenger’s experience while using our facility. Our passengers expect excellence, and we embrace the challenge of exceeding those expectations every day. This achievement would not be possible without the dedication of our entire GSP team and our valued business partners across the airport campus, who work tirelessly to create a convenient, safe, and enjoyable journey for every traveler.
Together, we are not just meeting standards—we are setting them, ensuring that GSP remains a leader in customer satisfaction and airport excellence.”
