HP recalls more laptop batteries

March 26, 2019

By Katie Ritchie

 

The United States Consumer Product Safety Commission announced the computer and printer business HP is expanding a recall from January 2018. The recall is of Lithium-ion batteries for HP commercial notebook computers. These batteries are also in mobile workstations.

The batteries pose a safety risk. The batteries have been overheating, melting and/or charring. They are a burn- and fire-hazard. So far, one minor injury and two incidents of minor property damage have been reported.

HP and the US Consumer Product Safety Commission believe approximately 78,000 batteries are still in circulation. This number is in addition to the 50,000 already recalled in January of 2018 with similar issues.

The devices which are believed to contain the recalled batteries are HP ZBook (17 G3, and Studio G3) mobile workstations, HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 series), HP Pavilion x360 11inch Notebook PC, HPx360 (310 G2), and the HP 11 Notebook PC. The recalled batteries were also sold as accessories for these models: HP ZBook Studio G4 mobile workstation, HP ProBook 4xx G5 series, HP ENVY 15, HP Mobile Thin Clients (mt21, mt22, and mt31).

To determine if your device is at risk, visit http://www.hp.com/go/batteryprogram2018 to download their battery validation utility or call HP toll-free at 866-671-7362. Their lines are answered Monday through Friday from 8 am to 7 pm Central Time.