Immedion Hires Edward MacMillan as Director of Customer Service
March 2, 2015
GREENVILLE, SC – Immedion LLC, South Carolina and Western North Carolina’s premiere provider of data center services including Cloud, colocation and managed services, announced today the hiring of Edward MacMillan as Director of Customer Service. In his new role, Edward will be responsible for the continued evolution of Immedion’s customer support organization.
MacMillan comes to Immedion with an extensive background in customer support, call center operations and business operations. Prior to Immedion, MacMillan served as the Manager of Charter Business Sales Operations, where he provided enterprise-wide Sales Support Account Coordination. In prior roles, MacMillan also served as Vice President of Customer Repair Center at NuVox Communications. Edward studied Business Administration at the University of South Carolina with an emphasis on Management Information Systems.
“Edward’s wealth of experience in managing customer support makes him valuable to our technical team,” said Immedion’s Chief Operating Officer Rob Moser. “We are very pleased to welcome Edward to Immedion as we strive to deliver exceptional support to our customers.”
About Immedion
Immedion’s objective is to keep customer business-critical data and applications available 100% of the time 24x7x365. They accomplish this by coupling a world-class data center facility and a strategic array of managed services developed to deliver the highest degree of reliability at a very competitive price. Since 2007, Immedion has been delivering fully redundant power, Internet bandwidth, cooling and humidity control to the Upstate business’ IT infrastructure. Customers leverage the Immedion enterprise level data center to minimize critical computer system downtime caused by commercial power outages, Internet problems, or other system failures. Immedion is headquartered in Greenville, SC. For more information please visit www.immedion.com, or contact Immedion at 864.908.3000.
