Just What the Doctor Ordered:Business Vitals Delivers IT Managed Security Services to Long’s Drugs
May 11, 2011
Growing pharmacy chain assured of 99.999% data center and IT service delivery & accessibility
COLUMBIA, SC – May 11, 2011 – Long’s Drugs is a trusted healthcarepartner for people across South Carolina, North Carolina, and Georgiawho rely upon them for prescriptions and medical supplies and equipment.Now Long’s Drugs and the thousands who rely on this family-ownedpharmacy chain have a new partner, information technology (IT) securityspecialist Business Vitals.
Long’s Drugs selected Business Vitals, which provides managed ITsecurity and professional IT services to companies and organizationsacross the country, as its preferred IT partner. As such, BusinessVitals ensures Long’s Drugs’ IT systems, applications, network, website,and email are fully functional and available.
Long’s Drugs will be among the first clients hosted at Business Vitals’new Tier IV data center in Columbia, SC. The 5,000-square-foot high-techfacility, which opened in January 2011, is a one of a kind, fullyredundant green data center and one of only a handful in the Southeastto deliver virtually 100% uptime. Typical data centers offer 99.9%uptime, meaning their systems experience over 500 minutes—nearly ninehours—of downtime annually. “Five-nine” centers like Business Vitals’average less than five minutes of downtime annually.
According to Long’s Drugs President Ken Long, Business Vitals’ abilityto deliver reliable and customer-oriented performance was the decidingfactor in their selection. “Long’s is known as a problem-solvingpharmacy; we’re here for our customers when they need us whether inperson and on-line. So it’s imperative that our email, website andapplications be available 24/7 to enable our staff to help ourcustomers. Business Vitals makes sure Long’s Drugs and Home MedicalEquipment is accessible to our customers and that our customers’ data issafe and secure,” he said.
In addition to hosting Long’s Drugs applications and email, BusinessVitals also monitors and manages the company’s network and businesscontinuity capability. Other business-critical functions such asdisaster prevention and recovery services are provided to protect Long’sDrugs from natural and man-made disasters.
About Long’s Drugs
Founded in 1951 by Dr. Gene Long, Long’s Drugs was created to be afamily-oriented environment that fulfilled the needs of its community. Today, a second generation Long, Kenneth Long, maintains the company’straditions of providing excellent customer service and value. With 16locations in South Carolina, North Carolina, and Georgia and a robust,interactive website that allows customers 24/7 access to Longs, thepharmacy chain is the doorway to total health. Visit www.LongsRX.com.
About Business Vitals
Founded in 2001, Business Vitals is a fast-growing nationalprovider of information technology (IT) security and professionalservices that enable clients to focus on core business issues, reducerisk, lower costs, and make them predictable by outsourcing themanagement of select IT operations, infrastructure and systems. Throughits fully redundant and secure operations center, Business Vitalsprovides IT security and professional services to companies in thefinancial, retail, legal, engineering, manufacturing, and healthcareindustries as well as universities and government agencies. In 2010,MSPmentor.net ranked Business Vitals 39 among the Top 100 ManagedServices Providers in the nation. As a SAS70 Type II tested operation,Business Vitals has over 6,500 IT devices under management, and supportsclients in 35 States and 10 countries. Visit www.BusinessVitals.com.
