MG&C and BigHand Honored with Speech Technology Magazine’s 2011 Implementation Award

CHARLESTON, SC – August 25, 2011 – The law firm of McAngus Goudelock & Courie was recognized by Speech Technology magazine for the firm’s implementation of BigHand’s digital dictation workflow software. MG&C was one of four companies worldwide honored with the 2011 Implementation Award.

 

“BigHand is the only tool on the market that enables a firm to measure the productivity of legal support staff,” said Leah Beckham, MG&C’s chief operations officer, “and it has made a significant impact in how we allocate and utilize these resources in our firm.”

 

Speech Technology magazine gives Implementation Awards annually for product usage collaborations that illustrate the versatility of speech and achieve superior results while still cutting costs. In MG&C’s case, the firm was looking for a way to replace the analog handheld recorders that attorneys were using for dictation with a modern digital solution that would work with the firm’s existing Citrix infrastructure.

 

After testing several different solutions, MG&C chose the digital dictation software from BigHand, which ultimately allowed the firm to hire 24 lawyers and paralegal in 2010 without increasing support staff. The software’s reporting module has allowed the firm to track the amount of dictation and transcription each legal secretary and attorney team are doing. With this information, the firm can more strategically apply its workforce and more efficiently complete transcription projects, saving the firm a significant amount of time and money.

 

BigHand’s team worked with MG&C to test the software, install it across the firm’s six offices in the Carolinas, and train key personnel to be in-house experts on the software, which records dictation and then automatically sends the digital recording to a specific transcriptionist. The firm also uses BigHand’s mobile application for Blackberry, allowing attorneys to dictate and send their recordings even when they are out of the office.

 

Speech Technology is the leading source of news, information and analysis for the global speech technology industry. MG&C and BigHand were one of four collaborations recognized as Implementation Award winners in the magazine’s July/August 2011 issue, available online at www.speechtechmag.com.