Moneypenny Establishing its First U.S. Operations in Charleston County
February 25, 2015
Telephone Answering Service Firm Opening New Office in the Lowcountry
CHARLESTON, SC – Moneypenny, a market-leading telephone answering service, is establishing its first U.S. operations in Charleston County. The $760,000 investment is expected to result in approximately 40 new jobs in North Charleston, S.C. by the end of 2016, with long-term plans to employ approximately 400 workers at the facility within the next five years.
Founded in 2000 and headquartered in Wrexham, U.K., Moneypenny has grown into the United Kingdom’s market-leading telephone answering service. The company serves firms of all shapes and sizes – from sole proprietors to multinational corporations. Annually, Moneypenny handles more than nine million calls for approximately 7,000 businesses.
“Charleston and South Carolina tick our boxes on every level. Our business is all about delivering a highly personalized service so the renowned southern hospitality and friendly people of the region completely reflect what we are setting out to achieve. Connectivity is vital for a business like ours, as well as great people who we look forward to working with; and coupled with the strong signs of economic development all around us in Charleston, we are confident we have chosen a very special place to be,” said Moneypenny Managing Director Glenn Jackson.
Located on Faber Place Drive in North Charleston, S.C., Moneypenny’s Charleston County operations will allow the company to meet the demand of existing clients with bases in the U.S., as well as demand from U.S. firms. Currently, Moneypenny employs five full-time employees in North Charleston. The staff is expected to increase to 20 employees by the end of 2015 and 40 employees by the end of 2016. The company’s long-term goal is to employ approximately 400 workers at the facility within the next five years.
“Congratulations to Moneypenny, our newest corporate citizen. Moneypenny brings an advanced and highly positive customer service attitude to the table, and it serves their clients well. The Charleston region is known for being polite and friendly, and with our workforce and culture as their back drop, we believe Moneypenny will find fertile ground to grow its book of business here in our community. Charleston County looks forward to supporting the company in its endeavors for years to come,” said Charleston County Council Chairman J. Elliott Summey.
FIVE FAST FACTS
• Moneypenny is establishing its first U.S. operations in Charleston County.
• $760,000 investment creating 40 new jobs by the end of 2016, with the long-term goal to employ approximately 400 workers within the next five years.
• Moneypenny was founded in 2000 in Wrexham, U.K.
• The facility is located on Faber Place Drive in North Charleston, S.C.
• Those interested in applying for open positions may visit the company’s employment page online.
About Moneypenny:
Moneypenny looks after telephone calls for businesses of all shapes and sizes – from sole proprietors right up to multinational corporations. For larger companies, Moneypenny can either support an existing reception team or provide a fully outsourced switchboard function. Based in Wrexham, UK, Charleston, USA and Auckland, New Zealand, Moneypenny has over 400 staff, a figure that is growing at a rapid rate. The company was founded by a brother and sister team in 2000 and now handles over 9 million calls a year for over 7,000 businesses. Moneypenny is proud to have won the Queen’s Award for Enterprise and has been in The Sunday Times ‘100 Best Companies to Work For’ three times.
