Multiple Listing Service of Hilton Head Island’s Member Services Associate completes Supra Certification
June 20, 2018
Multiple Listing Service of Hilton Head Island (HHIMLS) Member Services Associate Phillip Kent recently became one of the only multiple listing service staff members in South Carolina to obtain Supra Master User Certification.
Supra creates key and lock technology that can be useful to property managers and real estate agents. The key management systems allow agents and managers to track and record the showing of homes and control the level of access that is given to each property. The certification represents a high degree of proficiency when it comes to understanding and using these products for the benefit of potential new homeowners.
“The certification helped me more thoroughly understand Supra,” said Phillip Kent, member services associate of HHIMLS. “I learned some things about the products and Supra’s processes that will allow me to better assist the members with Supra-related issues.”
In order to obtain a certification, Kent completed a two-day training event at Supra’s headquarters in Salem, Ore., where he met the staff, toured the manufacturing facilities, and learned about how different products work. About 50 multiple listing service staff members attend this program every year.
“It is great to have a staff member that now understands and can implement this technology into our listing service,” said Colette Stevenson, chief executive officer of HHIMLS. “Phillip being the first agent in South Carolina to achieve Supra certification demonstrates the emphasis we put on continuing education so we can provide the best possible service.”
Kent graduated from Central Piedmont Community College in Charlotte, N.C. He was previously employed at AMS Auto Group in Charlotte in the marketing and business development department. Kent sought out a member services associate position at HHIMLS, where he does anything from technical support, assisting prospective members with the on-boarding process, and various in-house duties.
HHIMLS facilitates more than $3 billion in real estate transactions annually. It helps the home buying and selling process by keeping inventory, real-time statistics, and tracking trends. It also uses the most advanced platforms to make the process smooth and simple, for both buyers and sellers.
About Multiple Listing Service of Hilton Head Island
Multiple Listing Service of Hilton Head Island (HHIMLS) is a premier multiple listing service in South Carolina, established in 1976. A proud member of the Council of Multiple Listing Services, it is the listing platform facilitating more than $3 billion in annual real estate transactions. Headquartered on Hilton Head Island, it serves all of South Carolina. HHIMLS is vital to real estate professionals’ and to consumers’ success by maintaining the most dependable and powerful data in the marketplace, updated in real time. More information about HHIMLS is available at hiltonheadmls.com and (843) 785-9696.
