Southeastern receives Echo Global Logistics’ 2017 Regional Carrier Award
April 3, 2018
Southeastern Freight Lines, a leading provider of regional less-than-truckload (LTL) transportation services, has received the 2017 Echo Global Logistics Platinum Award for Outstanding Regional LTL Carriers’ Service. Echo recognized Southeastern as a regional LTL carrier with outstanding service, performance and commitment to their clients and employees.
The award is based on various categories of qualitative and quantitative metrics, covering quality of client communication, invoice accuracy, claims, responsiveness, ecommerce, web capabilities and employee training and development.
The regional carrier award reflects the excellence of Southeastern in the industry and their passion for service which includes a commitment to continuous measurable improvement. Southeastern strives to satisfy every partner completely through measuring all aspects of the business relationship. “Southeastern has a proven process to monitor shipment data and proactively identify and address potential issues in a timely manner,” stated Echo Global Logistics Vice President of LTL Carrier Relations, Mark Redini.
“Being recognized for the seventh consecutive year is a testament to our commitment to serving Echo and all of our third-party logistics clients,” said Southeastern Senior Vice President Mike Heaton. “We truly value the relationship we have developed with Echo and look forward to upholding these high standards of customer care for many years to come.”
About Southeastern Freight Lines
Southeastern Freight Lines, a privately-owned regional less-than-truckload transportation services provider founded in 1950, specializes in next-day service in the Southeast and Southwest and operates 89 service centers in 14 states, Canada and Puerto Rico. Southeastern has a network of service partners to ensure transportation services in the remaining 36 states, the U.S. Virgin Islands and Mexico. Southeastern Freight Lines provides more than 99.35% on-time service in next day lanes. A dedication to service quality and a continuous quality improvement process that began in 1985 has been recognized by more than 400 quality awards received from customers and associations. For more information, please visit www.sefl.com and www.facebook.com/SoutheasternFreight.
About Echo Global Logistics
Echo Global Logistics, Inc. (NASDAQ:ECHO) is a leading provider of technology-enabled transportation and supply chain management services. Headquartered in Chicago with more than 30 offices around the country, Echo offers freight brokerage and Managed Transportation solutions for all major modes, including truckload, partial truckload, LTL, intermodal and expedited. Echo maintains a proprietary, web-based technology platform that compiles and analyzes data from its network of over 40,000 transportation providers to serve clients across a wide range of industries and simplify the critical tasks involved in transportation management. For more information on Echo Global Logistics, visit: www.echo.com.
