Spectrum to bring improved all-digital network to Columbia area customers
April 4, 2018
Spectrum TV™ customers in the Columbia area will soon enjoy access to even better picture quality as the company moves toward a 100-percent all-digital network, creating a platform for faster speeds, more content and new features.
“We’re committed to upgrading the entire Spectrum footprint to a two-way, interactive digital service, giving customers a best-in-class TV, internet and voice experience,” said Tom Rutledge, Chairman and CEO of Charter Communications, Inc. (NASDAQ: CHTR) “By going all-digital in the Columbia area and removing analog signals, we free up capacity in our network for faster internet speeds, more HD and On Demand options and pave a path for future innovation.”
The all-digital upgrade for customers in the Columbia area is scheduled to begin on May 1, and will continue for several weeks, with different communities upgrading each week through early June. The upgrade is part of a broader all-digital conversion for all customers across Spectrum’s service areas in South Carolina. Spectrum is notifying customers of their specific upgrade date and the need to acquire a Spectrum digital receiver for each of their televisions. The impacted area includes the Bishopville, Blythewood, Chapin, Columbia, Elgin, Irmo, Lake Carolina, Lexington, Manning, Orangeburg, Pelion, Saluda and Sumter communities.
With the use of two-way, fully-interactive digital receivers, Spectrum customers will gain access to thousands of On Demand movies and shows for every TV in their home, as well as advanced program guide, search and parental control functions.
Spectrum is making it easy for customers to receive one or more digital receivers at no cost for one, two or five years, depending on the customer’s programming package and other qualifying factors. Customers can obtain digital receivers through direct shipment to their home by visiting spectrum.com/DigitalNow or by calling 1-844-278-3408. Customers can also pick up equipment at a nearby Spectrum store at the following locations:
1030 Harden Street, Columbia
Mon.-Fri 9 a.m. -7 p.m. & Sat. 9 a.m. – 5 p.m.
9810 Two Notch Road, Columbia
Mon.-Fri. 9 a.m. – 7 p.m. & Sat. 9 a.m. – 1 p.m.
1125 Orangeburg Mall, Orangeburg
Mon.-Fri. 9 a.m.–6 p.m.
1170 N Guignard Drive, Sumter
Mon.-Fri. 9 a.m. – 6 p.m.
3347 Platt Springs Road, West Columbia
Mon.-Fri. 9 a.m. – 7 p.m. & Sat. 9 a.m. – 5 p.m.
Spectrum will be communicating with customers about their scheduled upgrade date via direct mail, bill messages, outbound calls and messages that will appear on their television set prior to the cutover.
Customers may visit www.spectrum.com/digitalnow or call 1-800-892-4357 for more information.
About Spectrum
Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc., a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. More information about Spectrum can be found at spectrum.com.
