100 Million E-Receipts Sent from Wells Fargo ATMs
August 13, 2012
E-receipt option now available in Wells Fargo stores across the country
SAN FRANCISCO – August 13, 2012 – Wells Fargo & Company (NYSE: WFC)announced that just two years after introducing an e-receipt option atits ATMs, customers have used the service more than 100 million times. Wells Fargo Online Banking customers have the choice to either have anATM receipt sent to an Online Banking inbox or to a designated personale-mail account. Twelve percent of all receipt eligible transactionsresult in an e-receipt today. Wells Fargo was the first bank to offerthis service to its customers.
“We are thrilled that customers have embraced the e-receipt option, andto be extending this choice into our stores,” said Alicia Moore, head ofWells Fargo ATM Banking. “We’ve heard from many that they enjoy theconvenience and appreciate the ability to cut down on paper use. Plus,as more customers manage their finances online, e-receipts are a greatway to keep track of their transactions.”
To increase the choices available to customers, an e-receipt option isnow offered for teller transactions in Wells Fargo locations across thecountry.
“We want to thank all the customers who have chosen to receivee-receipts and encourage others to make the switch,” said Mary Wenzel,head of Environmental Affairs. “Together, our everyday actions can make adifference. Already, our customers have avoided the use of over20,000 rolls of receipt paper which could stretch from San Francisco toPerth, Australia – nearly 8,000 miles away. At the current pace ofe-receipt selection our customers are saving nearly 100 receipts aminute. Bringing this option into our stores can only increase paperconservation.”
E-receipts offer customers a convenient option to keep track of theirtransaction receipts in one place. When customers visit the inbox theydesignated to have the e-receipt sent, they see an e-mail message fromWells Fargo Online titled, “Your Wells Fargo Receipt.” The e-mailmessage includes an electronic version of the receipt. When at a WellsFargo ATM, customers can set e-receipts as their preferred way toreceive their ATM receipts making the transaction quicker and moreconvenient.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified,community-based financial services company with $1.3 trillion in assets.Founded in 1852 and headquartered in San Francisco, Wells Fargoprovides banking, insurance, investments, mortgage, and consumer andcommercial finance through more than 9,000 stores, 12,000 ATMs, theInternet (wellsfargo.com),and has offices in more than 35 countries to support the bank’scustomers who conduct business in the global economy. With approximately265,000 full-time equivalent team members, Wells Fargo serves one inthree households in United States. Wells Fargo & Company was rankedNo. 26 on Fortune’s 2012 rankings of America’s largest corporations.Wells Fargo’s vision is to satisfy all our customers’ financial needsand help them succeed financially.
