Cross Country Home Services announces expansion in Anderson County
December 7, 2011
Investment expected to create more than 100 new jobs
ANDERSON, SC – December 7, 2011 – Cross Country Home Services (CCHS), aprovider of home warranty services, today announced plans to expand itsexisting operations in Anderson County. The $140,000 investment isexpected to generate more than 100 new jobs.
“We are proud to report we continue to hire locally, and we’re sopleased our company’s success has the important added benefit of helping to lower South Carolina’s unemployment rate,” said Joe Incandela, CEOof CCHS. “Our committed, talented team has made CCHS a great place towork, and in turn, we have experienced unprecedented growth which hassuch a positive ripple effect on the Anderson community.”
Cross Country Home Services operates a customer service center inAnderson County to support home warranty holders with claims orquestions. The company will expand its call center operations.
“What we want everyone across this state to see is that we’re workingeveryday not only to recruit new businesses to South Carolina but alsotake care of the ones we already have here like Cross Country HomeServices. Anderson County and our entire state have a real reason tocelebrate – 100 new jobs – and we’ve only just begun,” said Gov. NikkiHaley.
Cross Country Home Services began its operations in Anderson County in2008, locating in an old Winn Dixie building. The center began with 25employees and has grown to about 250.
“South Carolina continues to be a great place to do business. CrossCountry Home Services reinforces the fact that our business-friendlyclimate is helping create new jobs. We thank Cross Country Home Services for the company’s continued commitment to our state,” said Bobby Hitt,Secretary of Commerce.
The company has also worked to develop the local workforce. In 2011alone, Cross Country Home Services associates completed 42,000 hours ofnew hire and recurrent training. The company’s Anderson staff also plays an active role in local community betterment programs by donating timeand services to such organizations as Toys for Tots, Meals on Wheels,and the Salvation Army.
“Cross Country Home Services continues to deliver on their originalpromise to the City of Anderson,” said Anderson Mayor Terence Roberts. “That promise was to create new jobs in times of economic uncertaintyfor our community. We are pleased to have them here.”
“Anderson County is extremely proud of the relationship with CrossCountry Home Services and the wonderful jobs they provide. We applaudtheir efforts and futuristic thinking especially in the currenteconomy. We thank Cross Country and Mike Roneker, site director, andappreciate the addition of more than 100 jobs to our county and themultiplier effect of those jobs and growth it brings.”
The majority of new employees will be placed in the customer servicedepartment, and the additional new hires will be placed in theauthorization department. Individuals interested in applying for aposition at CCHS should apply online at www.cchs.com, or call 866.484.8172 for more information.
About Cross Country Home Services
Cross Country Home Services Inc. (CCHS) is a leader in helping companies drive revenue and customer loyalty through a comprehensive set of homewarranty products, home service plans and homeowner emergency assistance programs. For more than 30 years, CCHS has provided programs to clients in the financial services, insurance, real estate and utilityindustries, as well as affinity groups. The company is focused onoperational excellence—from client support, service network managementand marketing, to customer service—to ensure its clients’ programs runsmoothly and deliver results. Headquartered in Fort Lauderdale, Fla.,CCHS is a member of the Cross Country Group, one of the largestprivately-held providers of customer service programs in the UnitedStates. To learn more about CCHS, please visit: www.cchs.com.
