National certification to help HHIMLS executive team stay on top of industry standards

The real estate experts at the Multiple Listing Service of Hilton Head Island (HHIMLS) will continue to prove why they are the No. 1 multiple listing service in the Lowcountry by completing multiple listing service certifications throughout 2019.

The CMLX1 certication, facilitated by the Council of Multiple Listing Services, deepens the executive staff’s understanding of the multiple listing services and real estate industry.

“The CMLX1 certification sets us apart from other listing services because it provides our staff with the best practices for the whole industry,” said Colette Stevenson, chief executive officer of HHIMLS and CMLX3 graduate. “This will allow our staff to have a better understanding of how to serve our members better.”

The council is responsible for uniting multiple listing services across the country and providing members with the education and best practices to strengthen their services. Of those tools, the council offers CMLX certification which provides multiple listing service professionals with industry standards and services that stand out in the real estate market. The certification breaks down the material into three different levels: industry basics, industry essentials, and industry leadership.

The rest of the team at HHIMLS is working to complete the first level of certification by the end of the year.

Stephanie Fera, brand curator at HHIMLS, has completed the CMLX1 certification and said it is already benefiting her and the rest of the staff.

“When we all meet to discuss our yearly goals, we will all have these best practices in mind, which will ultimately result in us being a stronger team,” Fera said. “Being the best MLS in the state, it means we all need to be on the same page and hold ourselves to the same high standards. I believe that will show through in all of our interactions with our members.”

The certification will also advance the skills of each staff member in correlation to their position and area of expertise. Completion of the certification will build upon the already high-grade service that HHIMLS provides their members and will contribute to the implementation of management and real estate expertise within the service.

To find an HHIMLS agent or to learn more, go to www.hiltonheadmls.com.