Terminix employee named Technician of the Year
December 16, 2020
Terminix Service, Inc., the largest pest control company in the Carolinas, announced that veteran technician, Mike Pugliese, has been named the 2020 Residential Technician of the Year by Pest Control Technology.
The distinguished annual award is designed to honor the achievements of the pest control industry’s finest service professionals.
“Terminix Service, Inc. is a family-oriented company,” said Rion Cobb, vice president of human services, Terminix Service, Inc. “That goes well beyond simply being a family-run company, but rather in how we seek to develop our culture to be a family of people working together. We’re all proud to have Mike as part of that family. The work he does, the dedication he’s shown, the way he passes those skills on to the next generation and helps bring up new leaders with him is critical to who we are and how we take care of our customers.”
Pugliese is a veteran pest management professional who has been with Terminix Service, Inc. for 26 years after relocating to North Carolina from New York in 1994. His exceptional professionalism and passion for serving the customers in the Hendersonville, N.C. branch office have earned him the title of the “unofficial mayor of Saluda.”
“Do your job as best you can, be conscientious in everything you do, take a little bit of pride, and learn how to work customer service,” said Pugliese. In the end, Pugliese says everything he does is about helping his clients. “At the end of every service appointment, I feel like I’ve given them the best that I can. They feel they got great service and that I respect their property.”
Nominations were received from pest control companies across the nation. In order to be eligible, candidates must have met the following criteria:
- a minimum of five years in the industry.
- participation in industry educational meetings.
- exhibit excellence in safety, customer relations, and leadership skills.
- active in community service.
For more information, visit www.pctonline.com/article/pct-basf-announce-2020-technicians-year.
About Terminix Service, Inc.
For 70 years, our customers have trusted Terminix Service, Inc., for the very best in termite and pest control protection for their homes and businesses. With annual revenue in excess of $120 million, the family-owned and operated Terminix Service, Inc. is the largest franchisee of the Terminix International franchise system and the tenth-largest pest control company in North America. Terminix Service, Inc. operates in South Carolina, western North Carolina, and the Central Savannah River Area of Georgia. Visit www.TrustTerminix.com or call 1-800-TERMINIX.
