GSP recognized as Best Small Airport in North America by customers in 2025

Greenville-Spartanburg International Airport has once again been recognized among the best airports in North America, earning five honors in the Airport Council International Airport Service Quality awards. The recognition reflects GSP’s continued focus on delivering a convenient, welcoming, and efficient passenger experience.

For 2025, GSP received the following awards:

• Best Airport Serving 2 to 5 Million Passengers in North America
  • Airport with the Most Dedicated Staff in North America
  • Easiest Airport Journey in North America
  • Most Enjoyable Airport in North America
  • Cleanest Airport in North America

The Airport Service Quality program is the world’s leading airport customer experience measurement and benchmarking program. The ASQ Departures survey measures passenger satisfaction from the time travelers arrive on the airport campus through departure. Awards are based entirely on direct passenger feedback, making them among the most meaningful recognitions in the aviation industry.

GSP President and CEO Kevin Howell said the awards reflect a shared commitment across the entire airport community.

“At GSP, we are honored to receive all five of the awards offered through the ASQ program for the fourth consecutive year,” said Howell. “These recognitions reflect our continued focus on the passenger experience. Our travelers expect excellence, and we embrace the challenge of exceeding those expectations every day. These awards would not be possible without the dedication of our entire GSP team and our valued business partners across the airport campus, who work tirelessly to create a convenient, safe, and enjoyable journey for every traveler.”

“Being awarded an ASQ Customer Experience Award by ACI recognized Greenville-Spartanburg International airport as a leading airport for passenger experience and service excellence,” said Justin Erbacci, Director General, ACI World. This distinction, based on real feedback from travellers, highlights your commitment to delivering world-class airport experiences.

As passenger activity continues to grow, GSP remains committed to investing in facilities, partnerships, and customer experience initiatives that strengthen its position as one of North America’s leading airports.

About Greenville-Spartanburg International Airport
Greenville-Spartanburg International Airport (GSP) is served by seven major airlines, transporting millions of passengers each year to their favorite destinations. The airport is also a hub for air cargo, including flights regularly flown to and from Europe, Mexico, Asia, and points across the United States. Learn more at gspairport.com

About the ASQ Customer Experience Awards
ACI annual ASQ Customer Experience Awards recognize airport excellence in customer experience worldwide based on data from ASQ’s renowned Departures and Arrivals Surveys. Launched in 2006, ASQ is the world’s leading airport passenger satisfaction program with over 400 participating airports in 110 countries.