In Our Schools TV Program will Focus on Customer Service at Red Carpet Schools

October 13, 2009

COLUMBIA, SC –  October 13, 2009 –  October’s “In Our Schools” television program features three examples of the good customer service and family-friendly environments found in schools that are honored in the South Carolina Department of Education’s annual Red Carpet recognition. 

The one-hour telecast airs at 5 p.m. Sunday, October 18, on South Carolina ETV.  “In Our Schools” is a special series designed for parents, educators and community partners and produced by ITV, which is part of the Department of Education, with ETV’s assistance.

Schools featured in the broadcast are Dover Elementary in Orangeburg District Five, Chapman High in Spartanburg District One and L.W. Conder Elementary in Richland District Two.  Each school has created an inviting environment for students, parents and visitors, and each has found that promoting customer service and building positive community partnerships fosters higher academic achievement.

Red Carpet winners are judged on characteristics such as:

  • Clearly marked visitor parking spaces near the front door.
  • Well-kept grounds that are free of debris and trash.
  • A clean and appealing lobby and front entrance. 
  • “Welcome to our school” signs that clearly direct visitors to the main office.
  • Attractive, colorful displays of student work and school events.
  • Welcoming and professionally dressed staff members who greet visitors promptly and quickly offer assistance.
  • Telephones that are answered promptly and professionally.

 In addition to the Red Carpet feature, “In Our Schools” includes a segment on how environmental education is part of all the teaching and learning that takes place at Long Middle School in Chesterfield County.     

Sunday night’s program will be repeated on October 21 and 26 from 10:30-11:30 a.m. on Channel 1 for taping by schools (unlimited rights).