Dominion Energy offers energy assistance as summer temperatures linger

August 1, 2024

Dominion Energy is encouraging customers who may be struggling financially to reach out for energy assistance this summer.

August is Low-Income Home Energy Assistance ProgramĀ (LIHEAP) Action Month. A federally funded program, LIHEAP provides qualifying customers with bill payment and energy assistance options. In 2023, more than 71,000 Dominion Energy customers received approximately $23 million in energy assistance through LIHEAP and other agency utility bill assistance programs.

ā€œWe understand high temperatures paired with humidity can cause our customers toĀ set their thermostatsĀ lower, causing their air conditioning units toĀ work harder, which can have a significant impact on their monthly energy bills,ā€ said Sam Dozier, general manager of customer service at Dominion Energy South Carolina. ā€œWe’re reminding ourĀ customers that assistance funding is availableĀ through LIHEAP and other programs.ā€

Customers can review a variety of payment plans and assistance options by accessing their account online or through the Dominion EnergyĀ mobile app. To apply, Dominion Energy electric and natural gas customers must contact their local community action agency. Go toĀ DominionEnergySC.com/assistanceĀ for a complete list of community action agencies by county.Ā Ā 

During the month of August Dominion Energy’s customer assistance team will attend various community and back-to-school events across the state to help qualifying customers learn more about programs.

For a full list of in-person opportunities to connect with our customer assistance team visitĀ Dominionenergy.com/assistance.

 

About Dominion Energy

More thanĀ 4.5 million customers in 13 statesĀ energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE:Ā D), headquartered inĀ Richmond, Va.Ā The company is committed toĀ providingĀ reliable, affordable, and increasingly clean energy every dayĀ and to achievingĀ Net Zero emissionsĀ by 2050.Ā Please visitĀ DominionEnergy.comĀ to learn more.