PGBA Joins Group of U.S. Defense Contractors Committed to Compliance

January 13, 2009

COLUMBIA, SC – January 13, 2009 – U.S. Department of Defense subcontractor PGBA, LLC announced today that it has been accepted as a signatory member of the Defense Industry Initiative on Business Ethics and Conduct (DII), an honor that affirms PGBA’s strong commitment to compliance and high ethical standards.

The DII is a consortium of more than 80 U.S. defense industry contractors and subcontractors that subscribe to a set of principles for achieving high standards of business ethics and conduct.

As a DII signatory, PGBA commits to adopt and adhere to the DII’s principles of business ethics and conduct, participate in the annual DII Best Practices Forum, participate in workshops and seminars, and share best practices with other signatories. 

PGBA (, based in Columbia, S.C., with offices in Florence, Camden and Surfside Beach, S.C., processes claims and provides customer service for the U.S. military’s TRICARE health care program for active-duty military personnel, military retirees, and their families. PGBA processes about 65 percent of the nation’s TRICARE claims for medical services.

“Our compliance program and associated employee training programs have been recognized with best practice awards from those in the compliance field, and we are honored to be accepted as a signatory to the DII,” PGBA President Michael J. Skarupa said. “It is our pleasure to serve America’s military families by processing claims accurately and efficiently, and providing superior customer service. It is our responsibility to conduct business with the highest degree of integrity.”

PGBA serves as a claims-processing subcontractor, administering the TRICARE North Region for Health Net Federal Services and the South Region for Humana Military Healthcare Services. In addition to TRICARE, PGBA processes Medicare Advantage claims. In 2007, PGBA processed more than 47 million claims and paid $8.8 billion in benefits on behalf of more than 3.9 million TRICARE and Medicare beneficiaries. PGBA has more than 2,500 associates in South Carolina.

DII, established by defense industry chief executive officers in 1986, is a voluntary, not-for-profit organization that, through sharing best ethics and conduct practices, seeks to assure that its members conduct business with the highest degree of integrity and honesty, while meeting the special compliance risks embedded in contracting with the Department of Defense.