Simpsonville Public Works Releases Roadway Maintenance Guide for Residents

In an effort to streamline municipal repairs and keep local infrastructure moving forward, the Simpsonville Public Works Department has issued a comprehensive reporting guide for area drivers.

The public resource clarifies exactly which government agencies handle specific roadway hazards, helping residents direct reports of potholes, clogged drainage systems, and damaged street signs to the correct department for faster resolution.

Navigating Jurisdictional Road Repair

Because local, county, and state agencies share oversight of area pavement, the department broke down emergency and standard maintenance contacts into three specific categories:

City Streets and Neighborhood Roads

For neighborhood streets and municipal roadways maintained directly by local crews, residents should submit a formal work order request online or contact the city’s dedicated public works maintenance line at (864) 967-9531.

State-Maintained Major Thoroughfares

High-traffic corridors—including Main Street, Curtis Street, Georgia Road, and Fairview Road—fall under state jurisdiction. Roadway concerns on these routes must be directed to the South Carolina Department of Transportation (SCDOT). Residents can file a formal maintenance request through the state’s digital portal or call the regional office at (864) 241-1224 (extension 4).

County Roads

Secondary roads and infrastructure under county management are handled directly by regional crews. Issues on these roadways should be reported via the Greenville County service request portal or by calling the county maintenance hub at (864) 467-7016.

Public works officials emphasized that community vigilance plays an essential role in keeping transit corridors safe and clean, urging residents to utilize the active directory to report structural issues as soon as they are spotted.