Spartanburg Water issues boil water advisory for Residents in Central Pacolet and Pacolet Mills

June 17, 2024

Advisory is in effect until further notice, with a minimum of 48-hours

Residents and businesses in Central Pacolet and Pacolet Mills are now under a boil water advisory. Spartanburg Water experienced water tank issues at our Chestnut and Beech Street water tanks, following the accidental actions of a contractor in the area.

Due to the condition of this break, the boil water advisory will be in effect for a minimum of 48-hours.

Customers may experience, or may have experienced, an interruption of service or a reduction in normal water pressures. The affected infrastructure is being repaired and the Chestnut St. water tank will be refilled as quickly as possible. Once repaired, the affected area will be thoroughly flushed and tested to ensure that no contamination has occurred.

There has been no confirmed contamination of the water system in this area. However, as a precautionary measure until test results can be reviewed, customers are advised to boil water intended for drinking or cooking vigorously for at least one (1) full minute.  Then cool the water as needed prior to use. Also, any ice made during the period of this advisory from water that has not been boiled should not be used for drinking purposes.

Spartanburg Water teams are working to ensure that this advisory can be repealed as quickly as possible, and will notify our customers once water quality sampling results have been received from our SCDHEC-certified laboratory.


About Spartanburg Water

Spartanburg Water, an industry leading utility, is comprised of Spartanburg Water System and Spartanburg Sanitary Sewer District. It serves a population of more than 200,000 within Spartanburg County, as well as others in parts of Greenville, Union and Cherokee counties. With the help of its dedicated team of about 300 employees, each day it produces an average of 25 million gallons of drinking water and cleans 12 million gallons of reclaimed water for its customers and community. For more information on Spartanburg Water’s water quality efforts, visit us at