Spartanburg Water main lobby reopening to the public

March 13, 2022

Administrative building will re-open lobby to customers beginning March 14

Spartanburg Water is pleased to announce our Customer Service Representatives will once again be available to provide in-person support to customers at our Administrative building, located at 200 Commerce Street. The main lobby will reopen to the public on Monday, March 14, and operate Monday through Friday from 8 a.m. to 5 p.m. The two, drive through lanes in the back of our building, however, will remain open till 5:30 p.m.

As a reminder, customers can also always take advantage of payment by phone through our automated service at (844) 223-3041, and online at

On weekdays, Customer Service can be reached during normal business hours from 8 a.m. to 5:30 p.m. at (864) 582-6375, with our emergency call system available after hours.

We appreciate our customers’ flexibility and patience as we have continued to navigate this past year’s unique circumstances. We look forward to re-opening our doors and continuing to provide exceptional service for our customers and the Spartanburg community.


About Spartanburg Water

Spartanburg Water, an industry leading utility, is comprised of Spartanburg Water System and Spartanburg Sanitary Sewer District. It serves a population of nearly 200,000 within Spartanburg County, as well as others in parts of Greenville, Union and Cherokee counties. With the help of its dedicated team of nearly 300 employees, each day it produces an average of 25 million gallons of drinking water and cleans 14 million gallons of wastewater for its customers and community.