Synovus Wins 26 Greenwich Excellence Awards
February 22, 2016
Synovus has won 26 awards in the 2015 Greenwich Excellence Awards for Small Business Banking and Middle Market Banking. Among more than 600 U.S. banks evaluated by Greenwich Associates, 34 received awards for small business banking and 31 for middle market banking. Only two banks won more awards than Synovus.
“Our local leadership and relationship-centered approach to banking is especially appealing to small and middle market customers, who need personal service and flexibility as they manage and grow their businesses,” said Kessel D. Stelling, chairman and CEO of Synovus. “I am grateful for the passion our bankers have for serving these valued customers, and we never take for granted our need to earn their business every single day. We are honored to once again be recognized by Greenwich Associates for providing exceptional service to these important customer segments.”
Synovus won 16 awards for Small Business Banking and was recognized nationally for:
- Overall Satisfaction
- Advice to Help My Business Grow
- Credit Policy
- Likelihood to Recommend
- Branch Satisfaction
- Industry Expertise
- Relationship Manager Performance
- Overall Satisfaction (Cash Management)
- Customer Service (Cash Management)
- Product Capabilities (Cash Management)
- Sales Specialist Performance (Cash Management)
- Ease of Product Implementation (Cash Management)
Synovus won 10 Middle Market Banking awards, with national recognition for:
- Overall Satisfaction
- Likelihood to Recommend
- Relationship Manager Performance
- Overall Satisfaction (Cash Management)
- Accuracy of Operations (Cash Management)
- Digital Functionality (Cash Management)
- Ease of Product Implementation (Cash Management)
Synovus was also honored with seven South Regional awards, including four in Small Business Banking for “Overall Satisfaction,” “Advice to Help My Business Grow,” “Likelihood to Recommend,” and “Overall Satisfaction (Cash Management)”. In Middle Market Banking, Synovus earned three regional awards for “Overall Satisfaction,” “Likelihood to Recommend,” and “Overall Satisfaction (Cash Management).”
The Greenwich Excellence Awards recognize exceptional service quality to small and middle market businesses. To determine the winners, Greenwich Associates interviewed nearly 13,000 middle-market firms with sales of $10-$500 million, and more than 16,000 small businesses with sales of $1-$10 million across the country.
Greenwich Associates announced the 2015 Small Business Banking Award winners February 17, and the 2015 Middle Market Banking Award winners February 18.
Synovus Financial Corp. is a financial services company based in Columbus, Georgia, with approximately $29 billion in assets. Synovus provides commercial and retail banking, investment, and mortgage services to customers through 28 locally-branded divisions, 257 branches, and 336 ATMs in Georgia, Alabama, South Carolina, Florida, and Tennessee. Synovus Bank, a wholly owned subsidiary of Synovus, was recognized as one of America’s Most Reputable Banks by American Banker and the Reputation Institute in 2015. Synovus is on the web at synovus.com, on Twitter @synovus, and on LinkedIn at http://linkedin.com/company/synovus.
